Wednesday 10 February 2021

Officer – Development & Maintenance at Kenya Revenue Authority (KRA)

The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisions to be implemented by KRA Management. The Chairman of the Board is appointed by the President of the Republic of Kenya . The Chief Executive of the Authority is the Commissioner General who is appointed by the Minister for Finance. PURPOSE OF KRA Assessment , Collection, Administration and Enforcement of laws relating to revenue.

Job Summary:

The job holder is responsible for development of new systems to automate business processes and maintenance of existing systems through change and enhancements.

Key Responsibilities:

  • Develops new systems to automate business processes in conformity with design artefacts contained in System Change Requests (SCRs)
  • Involved in development of allocated Change Requests to ensure that solutions are delivered within set timelines
  • Participates in peer reviews  and unit tests of developed solutions to guarantee quality before final submission to Quality Management
  • Prepares documentations (User manuals, Technical manuals, deployment instructions, roll back instructions, etc) in accordance to set quality standards
  • Ensures that solutions that have been developed are properly packaged and that all the components and requisite documentation are included in the package, for submission to Quality Management.
  • Applies coding standards consistently in every solution developed.
  • Participates in system demonstration, and ensures issues arising in demos are addressed.
  • Diagnoses complex application issues
  • Addresses issues that arise during deployment of the newly developed solutions in the QA test environment.
  • Resolves issues arising from QA tests, for solutions that do not pass QA standards and Information System Security policies.
  • Unit testing with integration Partner’s
  • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

Academic Qualifications     

  • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical /Electronic Engineering, Telecommunications or any other IT related field.

OR

  • Post Graduate qualifications in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering  Telecommunications is an added advantage.

Professional Qualifications  

  • Professional Certification or Training in any one of the following areas is required:
  • Systems Development i.e. Microsoft Certified Systems Developer (MCSD), Java Programming, Web Design and Development, Oracle Developer etc.
  • Business Systems Analysis i.e. CBAP Certification / Training
  • Systems Modelling and Design Techniques
  • Process Modelling and Design Techniques

Desired Certifications/Trainings

  • Certification or training in any of the following areas will be an added advantage:
  • Training in middle level management / Supervisory Skills courses.
  • IT Governance i.e. ITIL or COBIT 4/5
  • Project Management i.e. PMP or Prince 2
  • Training in Domestic Tax Administration from KESRA or an equivalent institution.
  • Training or Certification in Database Administration i.e. Oracle, PostgreSQL, MySQL or Microsoft SQL Server.
  • Training in operating systems i.e. Windows, Linux or Unix.

Relevant Work Experience Required

  • At least two (2) years’ experience as a software developer.
  • Proven experience in design, development and implementation of enterprise business systems. Experience in design and development of systems for tax administration will be an added advantage.
  • Proven experience in integration of business systems in a similar large organization.

Technical Skills Required:

  • Proven skills in Oracle development and database management tools
  • Proficiency in Java programming language (Spring, Struts) and PL/SQL
  • Expert knowledge of scripting languages (PHP, ASP, CSS, JAVASCRIPT, etc.)
  • Working knowledge of structured programming and database design concepts
  • Expert knowledge of web based technologies (HTML, XML, XHTML, DHTML, SOAP, JSON, etc.)
  • Working knowledge of internet and messaging protocols i.e. HTTP, FTP, SOAP and REST
  • Working knowledge of web development tools (Dreamweaver, Microsoft.NET, Drupal, Joomla, etc.)
  • Working knowledge of Linux/Unix and Windows operating system platforms
  • Working experience with relational databases (Oracle, MySQL, PostgreSQL, Microsoft SQL Server)
  • Knowledge of system design and modelling techniques
  • Working knowledge of systems design and modelling tools (Enterprise Architect, TraceCloud, etc.)
  • Basic knowledge of the following tools: process modelling (MS Visio, etc.), Project Management i.e. MS Project and Presentation i.e. MS PowerPoint

Key Competencies  

  • Excellent listening and communication skills
  • Ability to interact confidently with users to establish what the problem is and explain the solution
  • Be proactive with good analytical and problem solving skills
  • Team player
  • Ability to pay attention to details
  • Ability to prioritize competing work commitments and deliver on time
  • Passion for innovation and creativity
  • High levels of integrity
  • Ability to work under minimum supervision

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