Our projects here at Social Discovery Ventures are expanding rapidly and we are currently seeking a Customer Support Manager to join our customer care dream team on a remote-work basis. We work with exciting and vibrant platforms such as dating sites, chat and streaming applications, as well as travel sites. This is a unique opportunity to communicate with international customers from all around the world!
About SDV
Social Discovery Ventures is an international internet holding company that specializes in creating, developing and promoting communication platforms. Our websites provide our customers with the opportunity to find love, expand their social and business networks, communicate, learn languages, find travel buddies, play online and make friends. We have also invested in over 50 international projects, some of which include StreetLife, LinguaLeo, Roomi, Shazam, TripTogether and Dating.com.
Are you the perfect candidate? Check here!
- You are fluent in English (other languages would be considered as a benefit)
- You have experience working with international customers
- You have fast typing skills in English
- You are a quick learner and you can absorb large volumes of information
- You can psychologically analyze people and be sensitive to their emotions
- You can swiftly navigate through difficult situations and adapt to fluctuating circumstances
- You can come up with and provide professional solutions to complicated cases
- You are stress resistant, energetic and never hesitant to show initiative
- You have a ‘can-do’ attitude and you believe that ‘everything is possible’
- You can provide an outstanding quality service
So what is this role all about?
- Consulting our customers on all raised questions related to our websites
- Working timely, speedily and effectively with customer requests
- Resolving all customer issues with the goal of customer retention
- Promoting our websites to the customers upon opportunity
- Maintaining a high level of service quality
What’s being offered?
- Remote work from the comfort of your home
- Flexibility in labor registration according to your needs
- The opportunity to sharpen your skills in high-quality international customer service
- Participation in informative seminars about the latest trends
- Medical insurance
SDV is the place where you can prosper on your career path. By joining our team, you will not only gain invaluable experience but also find new friends, make interesting acquaintances and get limitless positive energy! We here at SDV are all about Art & Technology.
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