Sokowatch is searching for Delivery Agents who will work in our offices managing regional sales and deliveries. The Delivery Agent will also help the customers whenever they have difficult
Requirements;
- Must be a competent tuk tuk driver with no less than 3 years’ experience with a valid class G and F driving license.
- Must have a valid certificate of good conduct from the Kenya Police Service or a receipt showing recent application for one.
- Must be willing to be placed anywhere within Nairobi county or its environs.
- Conversant with driving rules and the geographical areas allocated
- Good time keeper
- Diploma/certificate in sales/Customer service, basic accounting is an added advantage
- Respect to others
- Should have knowledge of using a smartphone
- Be a self-starter, adaptable, and high levels of personal integrity.
Responsibilities;
- Deliver a wide variety of items to different shops and through different routes as set by the company.
- Ensure that the goods supplied are of the quality and quantity demanded by the vendors.
- Meeting sales targets as set by the line supervisor
- Load, unload, prepare, inspect and operate the tuk tuk.
- Ask for feedback on provided services and resolve clients’ complaints.
- Collect payments and deposit to the given account by the company
- Inform customers about new products and services offered by Sokowatch.
- Help customers who have difficulties when opening our mobile app or making orders from the mobile app.
- Make sure the vehicle is kept in good condition and the services are done on time
- Report to the Fleet Manager when you have a breakdown of the tuk tuk.
- Follow DOT regulations and safety standards.
- Should be a fast learner to Operate the Sokowatch agent app in compliance with the set operating standards provided by the company Asset management:
- Ensuring that the assigned tuk tuk and company handset or any other assets as may be allocated are in proper working conditions and available for inspection should the need arise.
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