Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the “FAIBA” brand.
Summary
We are looking to recruit a hardworking Network Monitoring Engineer, to Monitor and manage JTL Network and Systems – GPON, SDH, Core/IPMPLS, LTE RAN/CORE and Power system alarms, events, service outage, and network performance.
Network Monitoring Engineer Job Responsibilities
- Detection of Network faults/anomalies from NMS/NPM 7×24, and dispatch to Maintenance teams to resolve in the form of Trouble tickets within set timelines.
- Follow-through of Network failures’ resolution while making necessary Escalations to ensure faults resolution within set SLAs.
- Keep management and other business units informed during system/Network outages by sending out SMS and email notifications.
- Commission/admit new network elements to the Network as per the provided guidelines.
- Offer technical support to field teams on the phone to isolate or fault on Network faults.
- Manage access requests to JTL Partners collocation rooms for field Engineers for faulting purposes where needed.
- Prepare daily Network faults/maintenance report.
- Manage network infrastructure database. (3rd party providers contacts, utility accounts, and contacts.
Qualifications For The Network Monitoring Engineer Job
- University degree in a relevant field (Electrical and Electronic Engineering, Telecoms, Computer Science / IT).
- Confident communicator and possess excellent attention to detail,
- Good analytical and problem-solving skills.
- Self-awareness and assertiveness.
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The post Network Monitoring Engineer at Jamii Telecom (JTL) is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
