Guard Now Security Group (K) Limited was established and registered in the year 2018. It has since been offering security services to various public and private firms, companies and individual’s properties in Kenya.
JOB SUMMARY
As a Site Supervisor for GuardNow, you would supervise a team of security officers securing premises for our customers. The role ensures the professional operation, administration and performance of a variety of security services for a customer’s site.
Role and responsibilities
- Supervising a team of security officers ensuring the best possible service delivery
- Managing team resources to ensure adequate staffing for our customer
- Inducting new personnel ensuring they are aware of site security procedures
- Seeking ways of enhancing service offering by making frequent improvement suggestions, and encouraging security team to do likewise
- Ensuring that training and screening requirements have been met for all team members
- Ensuring quality of service, contract compliance and that operational KPIs are met
- Leading the team in incident management and conflict resolution
- Completing effective health & safety assessments, risk assessments and site evaluations
- Supporting and developing team members in the performance of their duties, managing poor performance as required
SKILLS AND EXPERIENCE
- Prior experience of working in a similar supervisory role , ideally within the security industry
- A valid security industry licence or accepted certificate of security competence
- Good verbal and written communication skills, interacting both internally and externally
- Excellent customer service skills
- Excellent organisational skills
- Ability to successfully supervise a team
- Track record of working in a fast paced and demanding environment.
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