UW – UnderwritingEstimated Travel Percentage (%): No TravelRelocation Provided: NoAIG Kenya Insurance Co. Ltd
Purpose Of The Role
Strategic Management of the Product Tower, Accident & Health Dept. in Kenya. Role includes setting departmental goals and budgets, monitoring and achieving them in terms Top and Bottom Lines.
Principle Duties And Responsibilities
Production
- Ensure that production growth targets are achieved and provide leadership to take remedial action to address shortfalls
- Take accountability for Profit Centre P&L
Business Operations
- Establish / execute strategic business plans to achieve profitable growth in line with Profit Centre & country targets
- Prepare, manage and execute production and expense budgets in line with Profit Centre & country targets.
- Manage estimates and reporting processes and prepare ad hoc financial and management reports
- Manage and coordinate SLA’s with CPS to ensure operational efficiency and achievement of agreed customer service standards
- Assist Finance & accounting department with receivables
Portfolio Management
- Ensure adherence with all underwriting guidelines and bulletins
- Manage the portfolio in profitable and sustainable growth, closely following claims activity trends
- Ensure adherence with all reporting requirements
- Ensure adherence to all control framework requirements
- Weekly reporting on key performance indicators for new and renewal business
Technical Underwriting
- Review, analyze and underwrite new and renewal business within underwriting authority
- Provide technical direction to underwriters in the Profit Centre
- Negotiate terms and conditions with clients and brokers
- Handle referrals to regional office as appropriate
Business Development and Retention
- Keep abreast of market changes and trends. Provide strategic direction for new business / new product development
- Seek opportunities to improve synergies and lead cross-sell initiatives with other profit center’s
- Develop and maintain strong personal and professional relationships with clients
- Represent AIG on industry bodies and professional associations and organizations
Expense control
- Manage all expenses within budget. Continuously work to reduce the expense ratio through constant attention to efficiencies and opportunities to maximize productivity through streamlining of processes
Audit and Compliance
- Ensure adherence to audit requirements
- Ensure adherence to regulatory and compliance requirements
Performance Management
- Set employee objectives and manage performance to achieve business goals
- Ensure that appropriate training and development is provided to meet technical & regulatory requirements and encourage professional & personal growth
Talent Management
- Work with HR to ensure that staff development plans are in place with feedback and follow-up
- Manage succession planning to develop & retain talent and build bench strength
Qualifications
- Graduate level degree in Insurance; Business, economics, or marketing
- Professional Insurance qualification aligned to market/ regulatory requirements (ACII/CII)
- Computer literate and proficient in the use of relevant software
Skills
- Extensive Technical Insurance Knowledge
- Statistical and Financial Management
- Client Relationship Management
- Interpersonal and Communications Skills
- Innovation and curiosity
- Strong analytical and interpersonal skills
- Leadership Skills
Experience
- 5-10 years management experience in a related / relevant business
- 5-10 years general marketing experience
- 5-10 years insurance experience
- Insurance knowledge including underwriting concepts and local business practices
- Understanding of database marketing, modeling and segmentation
- Ability to work in a matrix organization and liaise with multiple departments
COMPETENCIES
Technical
- Risk Analysis and Pricing
- Distribution Management
- Products Knowledge
- Policies & Regulations
- Portfolio Management
Leadership
- Dealing with ambiguity
- Customer Focus
- Negotiating
- Drive for results
- Building effective teams and develop Talent
- Presentation Skills
- Innovation Management
- Business Acumen
- Problem Solving
- Change Management
It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
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