About Octagon
Octagon is a leading provider of employee benefits services, property management, insurance brokerage and trainings for the public and private sector organizations. We provide specialized services in for various industry sectors. We have been building our service knowledge base and establishing relations with key stakeholders to ensure that we are the leading service provider for the industry.
Octagon has built up a reputation of reliability and success in delivering outstanding and high impact services throughout Africa. We provide first class service to our clients by focusing on the method and mode of delivery of our services to our clients. We aim to take away as much client headaches in administration of retirement schemes, insurance and property management.
Octagon Africa is a leading regional financial services provider offering pension and insurance services to individuals, nonprofit, public and private sector organizations. The company also provides training and actuarial services to its clientele. The company was in 2016 named the BEST PENSION provider by World Finance, a leading global authoritative finance magazine. Initially operating as Octagon Pension Services Limited, the company was started in a small office in Nairobi, Kenya and has since opened branches in Kisumu and Mombasa. In line with its Pan-African dream, it has also expanded its operations to Kampala, Uganda and Lusaka, Zambia.
Octagon Africa has grown its client base tremendously from the 10 pension schemes in 2007 with a fund portfolio of Kenyan shillings 7 Billion to more than 200 schemes at the end of 2019 whose portfolio stands at USD 1.2 Billion assets. This is a vote of confidence in the innovative product offering, stability and excellent customer service offered by the company.
Octagon Africa believes that the force behind quality service is the staff and has put together a team of qualified and experienced professionals who are specialists in the financial services sector. It began its operations with 3 staff in 2007 and has since grown to 90 staff (2019) whose combined years of experience in pension management spans over 100 years.
ICT Manager
The job holder will be responsible for the overall management of the ICT function, including developing robust ICT strategy, optimal resource planning, ICT project management, ICT operational excellence and system uptimes.
The successful candidate will be expected to carry out the following key responsibilities and activities:-
• Oversee and manage the overall ICT function of the Octagon Africa by ensuring that all ICT resources (People and Non staff) are well planned to provide quality and timely ICT services.
• Participate in and contribute to the overall strategic planning process and ensure overall ICT strategies are embedded and contribute to strategic direction of Octagon Africa.
• Evaluate user needs and system functionality and ensure that ICT facilities meet these needs.
• Guarantee the smooth running of all ICT systems including core Pension application platform, Web Services antivirus software, print services and email provision.
• Configuration, day to day management, integrity, tuning and security of all the Octagon Africa’s relational database management systems.
• Ensure continuous training and development of ICT department staff for their effectiveness and efficiency and thus performance and productivity in the Octagon Africa.
• The design/analysis, development, delivery and ongoing improvement of the Octagon Africa’s databases along ITIL and other best practice standards
• Adherence to internal policies and procedures for the development and management of octagon Africa’s ICT process instances along ITIL and other best practice standards
• Apply knowledge and experience, showing deep understanding of Octagon Africa’s integration architecture to effectively design and integrate new service lifecycle artifacts
• Effective management of relationships and protocols with other technical platform owners and internal business owners, especially within the context of Octagon Africa’s projects and system/process changes
• Anticipate business needs and identify and propose ICT products and services to fulfil those needs.
Qualification and Experience
• University Degree in technology related field – Upper second or equivalent.
• A minimum of seven (7) years’ experience, four (4) of these in ICT management role in a busy, innovative financial services industry.
• Working knowledge of Web based application development using Java enterprise Edition (JEE), PHP and other emerging development tools.
• At least four years’ experience in supporting IT applications, systems and users.
• A deep understanding of windows and Linux operating systems
• At least four years of proven experience in installing, setup, support and troubleshooting modern database systems with at least two years on MS-SQL in a high availability environment
• Thorough experience in formal Software Lifecycle methodology, design and administration of RBMSs.
• Proficiency in project management
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