Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.
Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.
Nokia is an equal opportunity employer that is commited to diversity and inclusion.
At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
Plans and performs technical activities in Transmission Network to service the customer and brings expertise to customer site on need basis
- Managing IPRAN transport networks
- Plans and executes technical tasks requiring specialist skills in IP Transmission links in the Network.
- Managing the utilization and optimization of IP Transmission links in the network
- Responsible for supporting IPRAN KPIs
- Works independently with the responsibility for solving transmission related customer request cases and reporting according to processes.
- Identifies and solves technical problems in Transmission and enterprise links of customer network.
- Responsible for fault management and problem management activities in transmission domain and its supporting processes.
- Shares knowledge in own professional area.
- May support areas by participating in emergency and 24/7 duty on need basis.
Key Result Areas
- Consistently good performance in transmission systems
- Consistency in Proactive Fault management.
- Effective problem management in transmission network
- Effective operations processes and work flows.
- Competence development of self and support for transmission team.
Key Performance Standards
- Monthly average availability of all IPRAN links 99.995%
- Quarterly average of zero count of repeat failures in the network
- Fault resolution within MTTR
- 100% compliance to RCA Process and SLA
- Ensure 100% redundancy of all backbone and aggregation transmission routes
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