Bolloré Logistics is a highly diversified, independent industrial group that ranks among the world’s top 10 in transport and logistics. We offer a full range of services and industry expertise. Our solutions match the complete logistics needs of importers and exporters, upstream and downstream of production: organizing transport, customs and regulatory compliance, logistics, industrial projects and supply chain services.
Job Details
The Head of Front Office’s missions is to set Regional Sales strategy with the Regional CEO and Africa HFO and build a team of Sales and Marketing experts to grow Bolloré Logistics footprint and recognition over the area
Activities :
- Sales target and marketing strategy definition
- Define and own Region Gross Margin Target (i.e. Region Commercial Budget) in connection with the Countries objectives and in line with the Region CEO expectations
- Define the overall Sales & Marketing strategy from/with Corporate/Africa Front Office and ensure actions plans together with Country HFO to achieve the targets in the all strategic clusters : Key Accounts, Field Sales priorities, Verticals, Routes, Corridors & Supply Chain
- Define the marketing kits and action plan with the objective to achieve Region gross margin
- Sales Management
- Defines Sales priorities and organization at Region Level
- Review Sales performances versus objectives thru monthly monitoring
- Validate hiring of Sales candidates at Region and Country level
- Key accounts management
- Defines Key Accounts priorities and organization at Region Level
- Personally drive the acquisition of designated Key accounts and ensure cross fertilization across the region.
- Supply Chain & Contract Logistics
- Identify with Supply Chain managers and Key accounts managers opportunities
- Coordinate solution / offer design and pricing with Supply Chain Managers in country and Africa Supply chain team in Puteaux
- Personally drive the acquisition of designated Key accounts and ensure cross fertilization across the region.
- Customer sales control and support
- Ensure and set up customer sales support
- Ensure control of customer satisfaction evaluation (survey, customer complains)
- Customer relationship building with key clients
- Team Management
- Validate Country Sales Incentive Scheme (commission) in line with financial objectives (Budget) and qualitative objectives (Sales Lead, Data quality within CRM…)
- Performance Assessment
- Team building
- System control and compliance
- Supervise good use of CRM application and implement any Best Practices to ensure full Data Quality compliance at Region and Country
- Set Country HFO responsibilities
- ISO compliance of sales activities
- Reporting
- Participate to management meeting
- Implement monthly business Flash report
- Budget report
- Communication: responsible for internal and external communication for the Region Front Office Team
Geographical perimeter: Kenya, Uganda, Eastern DRC, South Sudan, North Sudan, Djibouti, Ethiopia, Eritrea and Somalia.
Functional perimeter: Bollore Logistics activities in priority but considering the services/scopes at entity level under BTL as well as potential synergies, the position will link with the Bollore Ports activities (Shipping, ICD, …) in promoting integrated solutions.
PROFILE
- Degree holder in Logistics or Supply Chain Management. MBA is a plus
- Minimum 10 years’ solid experience in freight forwarding &/or logistics
- Field experience in setting business strategies
- Logistics knowledge & experience
- Perfectly fluent in English, and fluent in French would be an advantage
- Excellent communication skills to overseas and customers
- Good leadership and management skill
- Ambitious & self-driven
- Strong analytical skills
- Strong business acumen
- Able to work independently & under pressure
- Proficient in MS office including Word, Excel and PowerPoint
- Good network of business contacts, familiar with local and international market and rules and regulations
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The post Head of Front Office at Bolloré Logistics is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
