Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production
Job Purpose
Responsible for formalising the structure and responsibilities of Identity and Access Management (I&AM) to benefit from project delivery to integrate applications and enhance automations, and establish business relationship and role in end-to-end I&AM
Key Responsibilities/Accountabilities
Identity and Access Management (I&AM) Delivery Management & Advisory
• Manage and co-ordinate the changes to people, processes and technology within I&AM, specifically deploying project outcomes into BAU activities. Source the expertise and personnel required for projects which have an I&AM component.
• Develop and circulate reports and briefing to key Group Security stakeholders on access requests, denials, exceptions, privileged access monitoring and detected aberrations from the joiners, movers and leavers policy.
• Provide advisory expertise to project teams regarding Access Management and assessing the project impacts on the Access Management capability.
• Provide advisory expertise to project teams regarding Security Services and assessing the project impacts on the Security Services capability.
Access Management
• On-board new applications to the I&AM solution and develop the processes necessary to manage user access provisioning and de-provisioning and deploy role-based access controls.
• Deliver automated services through IAG workflows (and integration of other databases) and implement the exceptions process for managing exceptions to I&AM processes, provisioning temporary exceptional privileged user/application access where necessary.
• Provide a singular point of contact for all tickets raised for I&AM services with manual execution of I&AM request tickets where possible, and direct users to the necessary functional team where required.
User Lifecycle Management
• Manage application and user access rights and privileges, including the provisioning of accounts and resetting of credentials where required. Maintain a unified view of user accounts and permissions across applications and systems for regulatory and bank conformity.
• Collaborate with Human Capital and Security Risk to develop and manage the technical joiners, movers and leavers processes for provisioning and de-provisioning employee permissions and access to ensure correct application credentials are in line with current business requirements.
Recertification
• Execute periodic, risk-based recertification of system and application user access for applications and support the on-boarding of applications into the access recertification service. Review access of movers and leavers for all applications. Design workflows to enable review of access rights on systems and applications at regular intervals.
Privileged Access Management
• Manage privileged and administrator accounts across the bank including approval and provisioning processes. Maintain the privileged session management, record level of access for each user and monitor joiners, movers and leavers processes for these users.
• Execute regular recertification of privileged accounts, reviewing current business requirements against privileged access movers and leaver, and using automation tools to enforce password requirement policies for privileged users.
Business Relationship Management
• Manage the mapping of business roles to IT roles / entitlements to enhance efficiency of the I&AM Access Management and PAM capabilities; to provision appropriate access rights to individual users based on business roles.
• Develop single points of contact within bank teams by department and Entity to understand the differing I&AM requirements across bank Group. Provide insight and expertise in response to previously unseen business requests to I&AM.
• Review and maintain segregation of duties so that potential access toxic combinations are identified, understood and controls are implemented to maintain appropriate segregation to avoid provisioning inappropriate access. Review and incorporate regulatory and legal requirements where required.
Technology & Tooling
• Configuration and management of I&AM solutions including PAM, provisioning, recertification and reporting toolsets. Leverage toolsets to support I&AM Service Desk and change activities
• Maintain the I&AM solutions and toolsets, responding to service requests to remediate short term issues and capture recurring issues.
• Remediate recurring I&AM service issues and enhance the I&AM solutions through script development for automation. Conduct proof of concepts and tool evaluation exercises to identify and drive service enhancement through adoption of efficient technologies and tool solutions for I&AM.
Preferred Qualification and Experience
First degree in IT and Computer Sciences.
Must possess at least one internationally recognizable IT Risk/security certification such as CISM, CISSP or CISA.
At least 5 years of IT Experience with at least 3 years of IT Security Experience
Banking/Financial Industry experience would be an added advantage
Knowledge/Technical Skills/Expertise
Generating Ideas: The greater the number of alternative ideas or solutions generated, the greater the probability of finding a good solution. This competency is about how fluent an individual is at generating ideas, the number of ideas they generate and how confident they are in their ability to generate unusual ideas or favour radical solutions. This is further enhanced by the extent to which an individual enjoys the creative process.
Making Decisions: This competency is about the pace at which individuals are prepared to make decisions, as well as their willingness to take responsibility for their decisions when under pressure. It also deals with the extent to which individuals are definite about their views and opinions.
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