ICT Officer – Infrastructure and Security at Kenya Civil Aviation Authority

Kenya Civil Aviation Authority (KCAA) was established on 24th October 2002 by the Civil Aviation (Amendment) Act, 2002 with the primary functions towards; Regulation and oversight of Aviation Safety & Security; Economic regulation of Air Services and development of Civil Aviation; Provision of Air Navigation Services, and Training of Aviation personnel KCAA; as guided by the provisions of the convention on international civil aviation, related ICAO Standards and Recommended Practices (SARPs), the Kenya Civil Aviation Act, 2013 and the civil aviation regulations.

REF: ICT/07/21

Department: Information Communication Technology

Reports To: Chief ICT Officer- Operations and Support

Job Purpose

To develop and support ICT Infrastructure and Security systems as per KCAA needs.

Scope of work/duties/responsibilities

1. Designing and implementing short and long term plans to ensure ICT infrastructure and security meets the established standards, existing and future capacity and capability requirements;
2. Developing procedures and associated implementation, testing and training plans for infrastructure administration, security and data management;
3. Participating in the planning, design, implementation, support and maintenance of ICT Infrastructure and security systems;
4. Ensuring compliance to legal and regulatory requirements regarding ICT infrastructure and security.
5. Developing, implementing, and maintaining the ICT infrastructure including server and network configuration, security, accessibility, connectivity, and backups;
6. Monitoring datacenters, passive and active equipment and environment to resolve alerts and ensure optimal equipment performance conditions;
7. Ensuring business continuity measures are implemented and kept up to date, including disaster recovery plans for critical systems;
8. Conducting ICT systems, infrastructure and equipment administration by ensuring that configuration data backups are done regularly, verified for completeness as well as undertaking patch management;
9. Coordinate and facilitate preventive maintenance of infrastructure and security systems to ensure they are secure and resilient;
10. Maintaining hardware asset register detailing ICT equipment used by the Authority, and identifying, analyzing and managing associated information risks;
11. Creating continuous awareness to the staff of the Authority and customers of latest cyber-security threats and implementing security measures to minimize risk to information assets.
12. Ensuring that the ICT Service Desk operates efficiently and effectively;
13. Performing any other duty as assigned by the Chief ICT Officer- Operations and Support

Requirements

Qualifications

1. Bachelor’s degree in any of the following disciplines: Computer Science,
2. Information Technology, Information Systems, Information Science, Business
3. Information Technology or an equivalent qualification from a recognized institution.
4. A certification in either CCNA, CISA, CISM, CISSP, ITIL, CEH, CCENT, ICDL, Linux or any other relevant professional qualification from a recognized institution Microsoft Certification e.g. MCP, MCSE

Experience

1. At least five (5) years’ experience in IT Infrastructure and System Security.
2. Experience working with virtual environment e.g VMWARE.
3. Practical experience with Storage and Backup Systems e.g. Dell EMC, NetApp,
4. Veeam Backup and Replication.
5. Experience of working with Cisco Switches, configuring LANs, Network Access
6. Control, Checkpoint & Fortinet firewalls etc
7. Experience working with network and ICT infrastructure monitoring technologies e.g Solarwinds.

Knowledge and skills

1. Good understanding of Network design, implementation and performance tuning
2. Strong organization and communication skills with an attention to detail
3. Ability to work in a team environment
4. Ability to troubleshoot hardware and software
5. Strong analytical skills

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