Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA
SUMMARY
We are pleased to announce the following vacancy for MPESA Product Manager within Financial Services. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Detailed Description
Reporting to Senior Manager, MPESA Product Management, the role holder will be responsible for identifying potential M-PESA products and services, conducting market research; generating product requirements; determining specifications, pricing, and go to market planning for assigned M-PESA products and services
Roles and Responsibilities
- Determine M-PESA customers’ needs and desires by specifying the research needed to obtain market information.
- Determine M-PESA customers’ needs and desires by specifying the research needed to obtain market information.
- Articulate market requirements, consumer trends and opportunities for M-PESA products and services
- Identify opportunities for M-PESA products and services innovation and enhancements.
- Assesses market competition by comparing the company’s product to competitors’ products within payments and financial services industry.
- Recommend the nature and scope of present and future M-PESA products and services by reviewing product specifications and requirements; appraising new product ideas and/or product changes.
- Bring new M-PESA products to market by analyzing proposed product requirements and product development programs.
- Define the long-term strategy of M-PESA and create product road map
- Prepare M-PESA products and services documents including Market Requirement documents and product use cases to drive product activity
- Develop pricing strategies and product policies
- Provide technical & thought leadership throughout various stages of solution lifecycle – planning, design, specification, implementation and launch
- Create user cases and detailed product roadmap documents to articulate desired features and functionalities to Developers and Designers
- Manage M-PESA products-related support, feedback and inquiries from users
- Co-ordinate market research to track customer and end-user feedback
- use market feedback to inform M-PESA product refinements and ongoing development
- Build awareness and understanding of your across the company – be M-PESA products and services ‘evangelist’
- Track and analyze metrics compared to industry benchmarks, publish reports on product performance, trends and risks/opportunities for both short and long term;
- Support teams that track and manage business case metrics and financial planning models ensuring that product delivery stays on track and on budget;
- Monitor impact of product features on key metrics
QUALIFICATIONS
- Bachelor’s Degree in Business Management, Computer science, Engineering or related field.
- 6-8 years post-graduation work experience of which 3 years must be in product Management, Sales, product development or Business development
- Good understanding of the Kenyan market, subscriber preferences and subscriber trends
- Attention to detail with good organizational, planning, report writing and presentation skills.
- Proactive, confident, energetic with the ability to work under pressure, to tight schedules/deadlines and monitor and follow up on all actions taken.
- A highly motivated person with a positive attitude towards work, innovative, creative, results oriented with excellent analytical skills.
- A proven team player with excellent communication and interpersonal skills.
- Ability to identify and drive forward new opportunity into a business or product.
- Strong knowledge of industry best practices and competitive landscape
- Expertise in applying product development concepts and practices across the product development life cycle
- Thorough understanding of financial modeling and forecasting
The post MPESA – Product Manager at Safaricom Kenya appeared first on Jobs in Kenya - http://jobwebkenya.com/.
The post MPESA – Product Manager at Safaricom Kenya is republished from Jobs – Jobs in Kenya – http://jobwebkenya.com/
